Operations Officer

Operations Officer 50 views

تفاصيل الوظيفة

  • طبيعة العمل عمل كامل
  • الجنس ذكر
  • الدرجة العلمية بكالوريوس
  • سنوات الخبرة 0-2

Financial company looking for Operations Officer (male)

Job Functions

• Finance, Operations, Customer Service

Duties and Responsibilities of Operation Officer

– Reflect the company’s image in a good manner.

– Manage and monitor the daily operations and provide support to all business units.

– Provide guidance to staff in resolving operational issues and problems.

– Conduct regular meetings with Operation Manager to discuss about operational
updates, ideas and issues, developing and implementing plans to improve

operational effectiveness and efficiency.

– Follows the Operations’ department procedure that is provided

– High standards in dealing with agent’s request within the duration and in accordance
with SHIFT’s procedure.

– Fully cooperation – Pass information and feedback that are related to other
departments with the knowledge of the Operation Manager.

– Monitor the data provided by the Operation Manager and inform him for any changes
required; ex. Charges and Exchange Rate

– Participating with the Operations Manager with any new technologies and procedure
that enrich SHIFT’s Operations

– Pass unsolved claims to the operation Manager.

– Report any glitch or error to operations Manager.

– Survey with agent and customer, educate and promote new services.

What You Will Need To Succeed
• Bachelor in MIS, business Administration – preferred.
• At least 1 year experience in financial services, customer service or any related fields.
• Analytical, and problem-solving skills
• Must be able to work independently and in the team, multitask and to process large volumes of incoming queries, effectively handle and coordinate work with large transaction load
• Ability to meet deadlines/sense of urgency/customer centric approach.
• very good in English

What Will Make You Stand Out
• Good knowledge of Microsoft Word and Microsoft Excel.
• Ability to work evening/night shift and public holidays and sometime remotely is required . Flexibility working different shifts considered as an advantage
Team player
please send your cv to: g.alrajjal@shift-sg.com
Please write the title of the position in the email subject.

**يمكن للأشخاص الباحثين عن عمل فقط التقدم للحصول على هذه الوظيفة**
بيانات الشركة
  • مجموع الوظائف 1763 وظائف
  • المدينة الأردن
  • العنوان عمان
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